Tasks are the way your office has to send you work orders, services or freights, depending on your company's activity. When you receive a new task, you can either accept it or reject it. If you reject a task, you may have to fill in a form explaining why you want to reject that task (this will depend on the specific configuration prepared for your company).
Moreover, if you reject a task which is part of a multi-task job, all tasks in the same job will be rejected. You can see the details of a task in three different ways:
Use the Tasks button on the left panel
By sliding to the right, you will be ale to see the tasks already completed. And by sliding again to the right you will see all, completed or pending.
Use the Tasks button on the right panel, left side.
You will see the list of tasks pending execution. Do as explained above to see all other tasks.
Click directly on the Current or Next task, on the right panel, left side.
You will be taken directly to the details of the task:
Once you start a task, you can do the following:
- Change its stage/select interruption
Simply choose one of the stages or interruptions on the right.
It is possible to configure the workflow to reflect your company's procedures. For instance, the system can be configured such when you are in stage Driving to destination only the possibility for a new stage is shown: Arrived at destination. This is just an example, of course.
- Navigate to the destination associated with that task
Touch the Navigation button.
- Send to the office forms associated with that task
For instance, to inform the office about how a loading operation was executed.
The forms will be automatically displayed on the screen when you reach certain stages in the workflow, for instance when you reach the Finish stage.
When the form is shown to you, fill it and press the Send button to transmit the form to the office.
- See other tasks
By touching the Tasks button you can not only see other tasks but also start one of the other tasks, suspending the current one.
If you want to know more about logging in and out of Workforce management application, click here.
If you want to know more about task stages and interruptions, click here.
If you want to know more about message exchanging via Workforce management Terminal, click here.
If you want to know more about forms, click here.
If you want to know more about alerts, click here.