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Vehicle Maintenance

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Vehicle Maintenance is a module available in the Summary menu where you can find information about the Service Requirements and the Diagnostic Trouble Codes (DTCs) data collected from your vehicles:

 

To be able to access this module, you must be granted the following permission:

 

Once you access the module, you will see the following subpages:

 

Service Requirements

The default view is the Service Requirements page and on this table you'll see infomation about the service of your fleet.

 

It contains the following columns:

Vehicle License plate of the vehicle
Driver Displays the name of the driver currently assigned to the vehicle. This helps you quickly identify who is operating each vehicle that has reported the service requirements data.
Odometer The current Odometer's reading
Avg mileage/day Average mileage per day
Service/mileage

On general vehicles displays the value for the next vehicle maintenance (same value displayed on Intranet > CANBus data view > service column.

For vehicles that support it, displays the lowest value of mileage for the next service (only using C4OBDV8 and it's vehicle dependent).

Service Type/mileage Displays the type of the next service by mileage
Service/date For vehicles that support it, displays the lowest value of date for the next service (only using Munic C4OBDV8 and it's vehicle dependent).
Service Type/mileage Displays the type of the next service by date
Service expected date
 

For vehicles that supply it, This field is the estimated date to the next maintenance. 

It's calculated as currentDate + serviceDate / avgKmsPerDay.

Please note that this is vehicle dependent and we actually don't know what each vehicle is supplying.

Please check the important note - service expected date for more detals.

Last Update Displays the date of the last updated value received from Munic's Webhook (only using Munic C4OBDV8 and it's vehicle dependent).
Number of Active DTCs

Displays the number of active DTCs on the vehicle.

If your vehicle has Active DTCs if you click on the link, you'll be redirected to the DTCs details of your vehicle.

 

 

If you click on the license plate link you'll be redirected to the Service Requirements details of the vehicle.

NOTE: Some vehicles may not report all these fields. Please check with your Frotcom Certified Partner. You can check the complete supported vehicle list here.

 

Important note - Service expected date: 

The date presented in the Vehicle Maintenance > Service Requirements > Service expected date column is the closest date of all collected values.

By clicking on the license plate, you'll see the complete service requirement details:

  • Vehicle Maintenance

    • Distance and Service Expected date using AVG Mileage/Day (last 30 days average mileage),

    • Next service (month/year)

    • Health (remaining health in %)

  • Engine oil Maintenance

    • Distance and Service Expected date using AVG Mileage/Day (last 30 days average mileage),

    • Next service (month/year)

  • Brake Maintenance (these dates may present excessive values until the vehicle detects brake usage)

    • Front brake distance and Service Expected date using AVG Mileage/Day (last 30 days average mileage),

    • Rear brake distance and Service Expected date using AVG Mileage/Day (last 30 days average mileage).

  • Brake fluid Maintenance
    • Service Expected date (month/year)

    • Health (remaining oil health in %)

    • Time (remaining months until the next service)

  • Gearbox 

    • Health (remaining oil health in %)

 

Note: Sections where all fields show N/A are hidden by default. Use the Show sections without data toggle to display or hide these sections. The Engine Oil, Brakes, and Gearbox sections are affected by this toggle. The Vehicle Maintenance section is always displayed.

Besides the Vehicle Maintenance section, all other sections will be displayed only if using C4OBDV8 devices and for supported vehicles (with Conditions Based Service - CBS available, only on BMW and Mini vehicles).

 

 

Diagnostic Trouble Codes

If you select Diagnostic Trouble Codes page, the table shows the vehicles of your fleet and information regarding their DTCs:

 

It contains the following columns:

Column Description
Vehicle The license plate of the vehicle.
Driver Displays the name of the driver currently assigned to the vehicle. This helps you quickly identify who is operating each vehicle that has reported DTCs.
Odometer The current Odometer's reading of the vehicle.
Total of DTCs reported
 
Number of DTCs reported for the vehicle
Number of active DTCs 
 
Number of active DTCs reported for the vehicle
Date
 
Date of the last reported DTC
DTC Type Type of the DTC (J1939, OBD or Tachograph)
Last DTC code
 

The most recent DTC reported for the vehicle. This will be displayed in different formats depending on the vehicle's protocol:

  • OBD-II Vehicles: The DTC will follow the standard format (e.g., P0123).

  • J1939 Vehicles: The DTC will be displayed as SPN: [number], FMI: [number], OC: [number] (e.g., SPN:1590 FMI:19 OC:3).

  • Tacho DTCs: ISO TP protocol, the error will be displayed as 000004: Power supply interruption (VU)

Description Description of the last reported DTC. This description is always displayed in English.
MIL lamp status For J1939 vehicles: The status of the Malfunction Indicator Lamp (MIL), which could be ON, FastFlash, SlowFlash.
Amber Warning Light For J1939 vehicles: The status of the Amber Warning Lamp, which could be ON, FastFlash, SlowFlash.
Protect Lamp For J1939 vehicles: The status of the Protect Lamp, which could be ON, FastFlash, SlowFlash.
Service/Mileage

Displays the mileage of the next service.

If you click on the link you'll be redirected to the Service Requirements details of the vehicle.

Service/Date

Displays the date of the next service.

If you click on the link you'll be redirected to the Service Requirements details of the vehicle.

 

Above the tables, you will find a Search box and a Vehicle filter, that you can use to filter the tables:

 

You may click on the license plate to open its details:

 

Here, you can find all the DTCs reported for the selected vehicle. DTCs displayed in red are currently active.

It contains the following columns:

Column Description
Start date The start date of the reported DTC
Odometer Odometer at the moment of the report
End date The end date of the reported DTC
DTC Type Type of the DTC (J1939, OBD or Tachograph)
DTC DTC's code
Description DTC's description. This description is always displayed in English

 

 

 

 

About the DTCs

 

Interpreting the DTC Code

There is a defined logic behind the format of the DTC error codes:

  • The first character is always a letter. It indicates which control system has an issue, and has the following possible values and meanings e.g. Powertrain (P), Network (U)
  • The second character is a digit, typically 0 or 1, and shows whether or not the code is standardized or OEM-specific. e.g. Standard (0), OEM specific (1)
  • The third character is also a digit, ranging from 1 to 8. This reveals the subsystem at fault. e.g. 1 refers to the fuel or air metering system, 2 refers to the fuel or air metering injection system
  • The fourth and fifth characters are read together as a two-digit number between 0 and 99 known and is an index designed to better define the specific fault.

 

How critical is the code?

  • There can be a lot of DTC codes generated and not all of them are important or critical. 
  • The more important codes should trigger a warning light on the vehicle dashboard and drivers should report these to the fleet manager so the fleet manager can provide guidance on the appropriate course of action based on the DTC code.

 

Acting on the DTC Code:

  • The DTC code will identify the area of the problem. However, engineers are still encouraged to think like detectives before jumping to a conclusion about a repair based on the DTC code.

 

Devices reading DTC Codes:

OBD DTCs:

  • Teltonika FMB130 + LV-CAN200 DTC
  • Teltonika FMC130 + LV-CAN200 DTC
  • Munic C4OBD V8

J1939 DTCs:

  • Munic C4Max 
  • Munic C4Max V1 UPG V4
  • Munic C4Max V4
  • Munic C4Max V4

 

For more information about DTCs please check the dedicated page: Vehicle Maintenance - Diagnostic Trouble Codes 

 

Automatic appointment alarms

You can access the appointment alarms by clicking the Appointments button on the top right corner of the page:

 

Appointments:

alarmes.png

 

 

The automatic appointments are created and updated using the data received from the vehicle. 

You can update the warnings, the periodicity, and other alarm settings, but keep in mind that the Next occurrence will be updated daily, when your vehicle travels or executes a maintenance, the distance and/or dates are automatically updated.

 

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