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Routes - Information to driver, Notifications and Alarms

While you create a route before assigning it to a vehicle, you will see the following icons on the routes bottom panel of the map screen:

 

They contain the following information:

Icon Description

By clicking on this icon, the Information to driver panel opens. Use it to send a message to the driver, if you have an on-board device (Garmin personal navigation device - PND).

In case a message to the driver has been entered, the icon will become blue:

By clicking on this icon, the Notifications panel opens. Use it to send a message to the client, for example, shortly before the vehicle's arrival.

In case notifications are defined, the icon will become blue:

By clicking on this icon, the Alarms panel opens. Use it to set up alarm conditions related to the execution of the planned route

In case there is any alarm defined, the icon will become red:


Information to driver panel

The Information to driver panel contains the following fields:

Fields Description
Send in message > Scheduled time of arrival Date and hour of the STA (scheduled time of arrival).

If you want to include information about the STA in the message to the driver, choose Yes.
Send in message > Destination Physical address of the destination.

If you want to include the address of the destination in the message to the driver, choose Yes.
Message

This is a free field text for you to enter a free text message to the driver.

NOTE: different on-board devices supporting different protocols may have different numbers of maximum characters.

 

Notifications panel

There are two sub-panels under the Notifications panel: the Send notifications sub-panel and the Execution warning contacts sub-panel.

  • Send notifications sub-panel

This panel contains the following information

Field Description
Send notification before estimated arrival

In case you want to warn your client in advance before the vehicle arrives to its destination (e.g. the customer premises), you can use the Send notifications sub-panel. You have three options:

  • None
    No message will be sent to the client.
  • Time
    A message will be sent to the client some time prior to the vehicle's arrival. This is useful if you want to warn your client that the vehicle will arrive in the next 10 minutes, for instance. 
  • Distance
    A message will be sent to the client when the vehicle is at a defined distance from the destination. This is useful if you want to warn your client that the vehicle is 10 km away, for instance.

In case you select either the Time or Distance option, the following additional options will become available to you:

Time

In case you define Time, you are able to specify the time (prior to arrival) when the message must be sent to the client. For that, click on the blue link and select the desired time:

Distance

In case you define Distance, you are able to specify the distance (to the destination) when the message must be sent to the client. For that, click on the blue link and select the desired distance:

Then, for both options, you have similar fields: Email list and the Mobile phone list. Here you are able to enter the contacts of the client - or other addresses, for that matter - to whom you want to send the message.

  • Execution warning contact

Every minute, Frotcom looks for new events related to each route's execution and triggers the corresponding alarms, when necessary.

Due to the time required to process the route execution events, bear in mind that there might be a short delay between a route related event and it being presented to you in Frotcom's web interface.

Additionally, every minute Frotcom recalculates the ETA (Estimated Time of arrival). Even if the vehicle strays from the original path, i.e. moves away from the path you indicated in Frotcom, the system will be able to completely recalculate the ETA, based on a new path, from the location where the vehicle currently was when the straying was detected, to its destination. The new path is visible on the map - as long as you have activated the displaying of active steps on the map, and the ETA will be recalculated.

Frotcom will keep recalculating for up to 5 strays; after that, the route will be abandoned and you will be notified.

When you finish your activities on the notifications panel, besides the usual Save and Cancel buttons, you also have an additional button: Save to all steps. This is useful if you want to copy the very same options of the Notifications panel to all the existing remaining steps of the route.

 

Alarms panel

Besides the corridor exit alarm that is automatically created when you define a corridor around a route step, other alarms concerning the execution of routes can also be set up:


This panel contains the following information:

Field Description
Alert if departure happens earlier than the planned time minus

Mark this option if you want to trigger an alarm when the vehicle departs to the destination too soon.

The period you specify is how early it must depart to trigger the alarm. For instance, if you select 00:30, this means that you want to be alerted if the vehicle departs 30 minutes or more, earlier than planned.

Alert if departure happens later than the planned time plus

Mark this option if you want to trigger an alarm when the vehicle departs to the destination too late.

The period you specify is how late (tardy) it must depart to trigger the alarm. For instance, if you select 00:30, this means that you want to be alerted if the vehicle departs 30 minutes or more, later than planned.

Alert if arrival happens earlier than the planned time minus

Mark this option if you want to trigger an alarm when the vehicle arrives to the destination too soon.

The period you specify is how early it must arrive to trigger the alarm. For instance, if you select 00:30, this means that you want to be alerted if the vehicle arrives 30 minutes or more, earlier than planned.

Alert if arrival happens later than the planned time plus

Mark this option if you want to trigger an alarm when the vehicle arrives to the destination too late.

The period you specify is how late (tardy) it must  arrive to trigger the alarm. For instance, if you select 00:30, this means that you want to be alerted if the vehicle arrives 30 minutes or more, later than planned.

Alert once if estimated time arrival time falls outside tolerance Mark this option if you want to trigger an alarm when the vehicle is estimated to arrive outside of the period defined in Administration > Route
Email list Select the email contact(s) of whom shall receive the alarm notifications via email. 
Mobile phone list Select the mobile phone number(s) of whom shall receive the alarm notifications via SMS. 
Terminal

Select if you wish to notify the driver of the vehicle whose route is not being correctly executed, via the on-board terminal. If you want to know more, click here

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