Before downloading the Card Reader App, please check the minimum requirements:
- Windows 10 or Windows 8.1, 32 or 64 bits, or Windows Sever 2012, 2016 or 2019 (although not supported, it might work on older versions of Windows);
- 4Gb of RAM
- 5Gb of free disk space.
- USB Smart Card Reader compatible with Windows
Download and Install
To download the Card Reader Application, go to Administration > Tachograph and click on the tab Options:
After that you will see the Tachograph panel. Moreover, by clicking on the Options tab, the following information will be displayed to you:
To perform the download of the card reader application click on the Download Card Reader Application button.
After the download is completed, run the executable in order to install the corresponding application in one of your company’s computers. This computer will have to be permanently connected to the Internet and also to a smartcard reader compatible with PC/SC 1.0. You must insert your company’s tachograph card inside the smartcard reader and keep it there, permanently. The application will be responsible for reading the company card whenever a remote download authorization is required.
Please go through the following steps to run the Card Reader Application Setup:
- After you download the Card Reader Application, run the following executable:
- The installation of Frotcom Card Reader Setup starts with the following screen:
Click Install and at the end of the process, click Finish. Please remember that, in order for the application to be functional, your computer must be connected to a card reader where your company's tachograph card will be inserted.
- You might be required to have an additional step if you see the following screen:
If that's the case, click on More info, and then click on Run anyway:
After you finish the installation, please make sure that your computer stays turned on and connected to the internet; otherwise it will not be possible to deliver the data download authorizations to the tachographs, at the scheduled moments.
If you need a user guide of Frotcom's Card Reader Application, please click here.
If you need further assistance, please contact your Frotcom Certified Partner. You can find the contacts of the Frotcom Certified Partners here.