List of Tracking tickets

This folder contains a list of all the tracking tickets previously created and sent by email to clients. 

The list has the following columns:

• Number
  Unique number, automatically assigned by Frotcom to each ticket
• Vehicle
  Designation of the vehicle being tracked
• Client 
  Client to which the ticket was generated
• Created on
  Date and time when the ticket was created
• Email
  List of emails to which the ticket was sent
• Status
  Current status of the ticket:
• Active
  If the ticket is currently valid for tracking (the start condition is met but the stop condition is not)
• Pending
  If the start condition still hasn’t been met.
• Expired
  If the ticket’s start and stop conditions have both been met.
• Deleted
  If a user deleted this ticket.

By default, all tickets created in the last 7 days are shown. However, you can use the filters on top of the list to reduce or enlarge the tickets being shown:

Date selector	Change the period for which you want to see the tickets
Client	Limit the tickets to only the ones of a certain Client, or All
Status	Select the tickets of only one status or All. Possibilities are: All (default) Pending Active Expired Deleted All active any date (shows all the active tickets, regardless of the date they were created)

Please check also the following information about ticket operations:

• Editing an existing tracking ticket
• Creating a tracking ticket
• Deleting a tracking ticket