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Definition of some terms

  • CANBus
    CANBus (also referred to as CAN or CAN bus) is a network used in many every-day products, consisting of multiple micro-controllers that need to communicate with each other. Most vehicles being produced today use CANBus. Frotcom can connect to CANBus to extract data such as engine temperature and RPMs, odometer or fuel level in the tank.
  • CRM
    Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer, and technical support. Frotcom has a CRM module.
  • Driving behaviour
    Driving Behaviour (or Eco-driving) means smarter and more fuel-efficient driving. Driving Behaviour represents a new driving culture that makes the best use of advanced vehicle technologies while improving road safety. An important component of sustainable mobility, Driving Behaviour considerably contributes to climate protection and pollution reduction. Frotcom has a Driving Behaviour module.
  • FMI
    Garmin’s Fleet Management Interface (FMI) enables interactive two-way communication between the driver of the vehicle and Frotcom using a Garmin navigation device. Frotcom uses this channel to allow easy communication between drivers and the office.
  • Frotcom Certified Partner (FCP)
    FCPs are Frotcom International's representatives in each country.
  • Frotcom Data Center
    The Frotcom Data Center is a farm of computers hosting Frotcom’s data. It has multiple levels of redundancy, including uninterruptible power supplies (UPS) and backup generators that can support the entire data center in the event of a commercial power failure. The network architecture is fully redundant and includes multiple internet providers.
  • GPRS
    General packet radio service (GPRS) is a packet oriented mobile data service on the 2G and 3G cellular communication system's global system for mobile communications (GSM). Frotcom uses this service to communicate with the on-board GPS trackers.
  • GPS
    The Global Positioning System (GPS) is a space-based satellite navigation system that provides location and time information in all weather conditions, anywhere on or near the Earth where there is an unobstructed line of sight to four or more GPS satellites. The system provides critical capabilities to military, civil and commercial users around the 
    world. It is maintained by the United States government and is freely accessible to anyone with a GPS receiver. Frotcom devices use GPS for positioning.
  • HTML
    HyperText Markup Language (HTML) is the main markup language for creating web pages and other information that can be displayed in a web browser. Frotcom's interface uses HTML5, the most advanced version of HTML currently in use.
  • HTTPS
    HyperText Transfer Protocol Secure (HTTPS) is a protocol for secure communication over a computer network which is widely used on the Internet. Frotcom uses HTTPS and the main motivation is authentication of the visited website and protection of the privacy and integrity of the exchanged data.
  • Interact
    This is Frotcom's module through which messaging with drivers is possible. The Interact module also includes the possibility of integration with other systems using web services (API); and sending alerts to users through email and SMS.
  • NAV
    This is any Garmin navigator compatible with the FMI protocol. Frotcom can use any model as long as it is FMI compatible.
  • PND
    Personal Navigation Device. This is a Garmin navigation device, also known as NAV (see above). 
  • Silverlight
    Silverlight is a free plug-in, powered by the .NET framework and compatible with multiple browsers, devices, and operating systems, bringing a new level of interactivity wherever the Web works. Silverlight is being discontinued. Frotcom's interface has used Silverlight. Frotcom International announced that its Silverlight version will be deprecated in favor of the new HTML5 version, in 2016.
  • Smartphone
    A smartphone is a mobile phone built on a mobile operating system, with more advanced computing capability connectivity than a feature phone. You can download Frotcom's app for your iPhone or Android phone.
  • SMS
    Short Message Service (SMS) is a form of text messaging communication on phones and mobile phones. Frotcom can use SMS to notify users that alarms have been triggered, or even to communicate with drivers who only have a basic mobile phone with SMS.
  • Time zone
    A time zone is a region on Earth that has a uniform standard time for legal, commercial, and social purposes. It is convenient for areas in close commercial or other communication to keep the same time, so time zones tend to follow the boundaries of countries and their subdivisions. Frotcom can be configured to use any time zone of the world.
  • Web service (API)
    A web service (API) is a method of communication between two electronic devices over the World Wide Web. A web service is a software function provided at a network address over the web or the cloud. It is used by Frotcom as a gateway to communicate with other applications.
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