This is the first, and the foundation of other AI-based Frotcom features that are in progress. They use conversational AI techniques, such as natural language processing (NLP), to understand user questions and automate responses to them.
Frotcom Artificial Intelligence (AI) ChatBot can answer user questions on how to use Frotcom based exclusively on the information available in the Frotcom Help Center (public information only). It can also understand questions in languages other than English and provide answers in the same language as the question.
The first time you log in, you will see this chatbot on your starting page (in the following example, it's displayed over the Map):
You can close the chatbot window by clicking the X bellow the chatbot window, clicking the following button:
But it will still be available on the top menu bar:
The status Chatbot open or closed of the chatbot is saved as your own preference.
You can write a question in your language own language:
Frotcom AI Chatbot will search and show the best answer. Up to 3 links can be provided to redirect you to Frotcom Helpcenter articles for more information.
You can also have some answers like I don't know:
In this situation, try to create a more complete question. If the answer is English and the question is in your language, remember that the machine is answering.
We suggest that you use English if Frotcom AI Chatbot can not understand or answer your questions.
Terms and conditions using Frotcom AI Chatbot
1. The responses obtained when using the Chatbot may contain errors, be incomplete, or not be completely correct. The answers do not exempt you from consulting the official Frotcom page and/or a specific analysis of your specific case by a qualified Frotcom professional to confirm the information provided by the Chatbot.
2. Frotcom is not, and cannot be, in any case, held responsible for the responses generated by this Chatbot. When using the Chatbot, you accept these conditions and agree not to hold Frotcom responsible for the obtained responses.
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